Privacy Notice

We understand your need to maintain control of your personal data when using the Internet. Your privacy is maintained through adherence to strict internal policies that exceed industry standards. This statement discloses the privacy practices Our web site is designed so that no personal identifying information is accessible to anyone outside of Pro Pharma and only to authorized personnel within Pro Pharma for business purposes.

Information Collection and Use

In the course of business we may collect some or all of the following information about clients and prospective companies: first and last name, e-mail address, country, area code, telephone, username, password, password memory jogger, company name, company address, company city, state and zip code, time zone, language, shipping address and billing address. All personal data you enter on is encrypted with Secure Sockets Layer (SSL) technology that encodes the information before it is transmitted to us. The SSL technology decodes the data after it reaches our server to help ensure that there is no unauthorized access to your information while it is transmitted. Once data reaches our site, it is protected by the same state-of-the-art security we use to protect our company's essential business data.

E-mail Address Use

When you become a Pro Pharma client or recipient of our information, we request your e-mail address. We never share or sell our client/recipient e-mail addresses to other companies.

Web Applications

Our online applications and services include network management, monitoring and reporting features which may employ proprietary technology that scans network to retrieve information regarding installed software and hardware, and the operating status of equipment. This information is used solely to provide the services you subscribe to from Information gathered by these applications and services is used to generate output that is directed to you, and is not gathered or used for any other purposes. This information is not shared with any outside parties in any form.

Information Sharing

We do not sell, rent or share any customer information or data that we collect on our site. Pro Pharma is HIPAA Compliant, both with Privacy and Security as a Business Associate.


The Pro Pharma website offers links to other web sites for the purpose of sharing information, and/or information for download for ease of use. When you click one of these links, you are accessing another website. Please read the privacy statements of these sites as their policies may differ from the Pro Pharma policy.


Clients/recipients who visit our site may be identified using "cookies". A cookie is data stored on the user's hard drive that contains information about the user. Usage of a cookie is not linked to any personally identifiable information while on our site. Once you close your browser, the cookie terminates. Cookies enable us to track and target the interests of our users to enhance their experience on our site. We have no control over cookies that are used by the sites you may link to from our site.

Log Files

We use Internet Protocol (IP) addresses to analyze trends, administer our site, track user movement, and to gather demographic information for aggregate use. IP addresses are not linked to personally identifiable information. The following information is saved in our log files: date, time, IP address (from), user name (account user), site name (internal), computer name (server), IP address (server), port (server), method request type (put, head, get), URI stem (URL), URI query, status (return code from request), WIN32 status, SC bytes, CS bytes, time taken, version, host, user agent, cookie, and where it originated.


If a member subscribes to any of our newsletters, we ask for contact information such as name and e-mail address. Members who no longer wish to receive our newsletters may unsubscribe by visiting our newsletters section of the site and after entering your information, selecting Unsubscribe.


We welcome client/recipient feedback on our products and services. Information contained within one of these service inquiries is used only to resolve the question being asked. Feedback and testimonials help us validate the value that we bring to clients. We endeavor to respond to all feedback as quickly as possible, especially questions and/or comments requiring clarification.


All information collected on the site is stored and maintained in a secure facility that limits access to authorized personnel only. All Pro Pharma Pharmaceutical Consultants, Inc. employees are well informed about the company's privacy and security policies, and sign confidentiality agreements upon hire, and continually updated. Our website is regularly audited and tested for security breaches to ensure all collected information is secure from unauthorized access and viewing.

Changing Personal Information

Members who wish to change their personal information may contact or call our support staff at 818-701-5438, #711. One of our support staff will assist you with making the desired changes.

Notification of Changes

If we change our privacy policy, we will post notification of those changes on our Home Page so clients and recipients are always aware of what information we collect and how we use it.

We reserve the right to modify and/or change the Pro Pharma Privacy Statement at any time to comply with Standards of ISO/IEC and HIPAA.